SKINCARE

MAKEUP

HAIRCARE

FRAGRANCE

ONLY AT PACIFICA

Pacifica Beauty

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Thank you so much for taking the time to reach out. I am more than happy to help! We offer FREE shipping when you spend $50, as well as a FREE mini gift for orders $25 or more! If you've applied a discount code causing the total to dip below the $50

How do I qualify for free shipping from the Pacifica website?

Shipping & Tracking

I'm dreaming of silky smooth hair.

I want the textured hair of my dreams.

I want to set my curls free while preserving bounce and definition.

I want my scalp feeling invigorated and clean.

I'm desperate to fix my dry, damaged hair.

I want my greasy hair to feel clean and soft.

I have wavy hair. Can I use the Pacifica Pineapple Curls products?

Hair

Are your nail polishes TSA approved for airline carry-on?

Are the products in your Plant Magic nail line breathable?

Nails

Why isn't there a cap on my Pacifica perfume?

I require fragrance-free skincare for my sensitive skin.

Does Pacifica use synthetic ingrediencts in fragrances?

How do I fix the roller ball on my Pacifica fragrence?

Is the Pacifica deoderant gentle enough for sensitive skin?

Does Pacifica offer a baking soda free deoderant?

Body

How do I match my shade with Pacifica concealer?

What kind of coverage does the Liquid Cover Lasting Concealer provide?

What shades of concealer does Pacifica offer?

Concealers

How do I match my shade with Pacifica foundation?

Where is the pump for my Alight Clean Foundation?

What kind of coverage does the Pacifica Alight Foundation provide?

I want a wipe that removes makeup and oil that's also good for my skin.

I have dry skin, will the Pacifica Alight Foundation work for me?

What shades of foundation does Pacifica offer?

How do I color match Pacifica's foundations?

Foundations

Makeup Remover

Are your wipes biodegradable?

What are the scrubbing beads made from in the Pacifica Pore Warrior Soft Scrub?

Wipes & Cleansers

How often can I use the Pacifica Rosemary Scalp Scrub?

How often can I use the Pacifica Scalp Love Rosemary Mint Serum?

Can I use the Pacifica Rosemary shampoo and conditioner daily?

What are the black beads in the Pacifica Rosemary Detox Scalp Scrub?

Rosemary

Age-defying skin

Help for oily skin

Hydration for dry skin

Proven acne solutions

Gentle love for sensitive skin

Skin

Makeup for any skin type

Mascaras for volume, length, and lifting

Cherry products for oil control

Makeup for every complexion

Makeup

General

How do I remove my address from receiving Pacifica's catalog?

Where can I buy Pacifica products in Europe?

How do I reset my Pacifica website password?

What is the Pacifica Beauty Pro Program?

How do I unsubscribe from receiving Pacifica emails?

Is there an age restriction for the Pacifica Ambassador Program?

Does Pacifica work with influencers outside of the U.S.?

When does my Pacifica product expire?

Does Pacifica make donations?

Can I use Pacifica products if I have allergies?

Can I use Pacifica supplements while pregnant?

Are Pacifica products safe for sensitive skin?

Are Pacifica products safe for my children?

Can I use Pacifica products while pregnant?

Where can I buy Pacifica products near me?

Are there any active Pacifica coupons, promotions, or discounts?

Does Pacifica offer free samples?

Are Pacifica products gluten free?

Are Pacifica products non-toxic?

Are Pacifica products natural?

What is Pacifica's privacy policy?

FAQs

Are Pacifica products vegan and cruelty free?

Where are Pacifica products made?

What is Pacifica's parent company?

Are the Pacifica suncare products reef safe?

About Pacifica

Can retinoid increase sensitivity to the sun?

Can I use the Pacifica Wake Up Beautiful Retinoid Cream with other products?

Can I use the Pacifica Wake Up Beautify Retinoid Cream with the Pacifica Retinoid Clean Shot?

What do the Pacifica Wake Up Beautiful products smell like?

What does quinoa do for my skin?

What do retinoids do for my skin?

What do mushrooms do for my skin?

What's the benefit of having melatonin in my skincare?

How do I use Pacifica’s Wake Up Beautiful products?

What are the benefits of using the Pacifica Wake Up Beautiful Microneedling Patches?

Is Pacifica’s retinoid petroleum free?

Wake Up Beautiful

About Our Products

How does Pacifica vegan collagen work to help my skin?

Can I use other Pacifica products with my vegan collagen?

I use other Pacifica products, In what order do I apply the vegan collagen?

Does Pacifica vegan collagen absorb into the skin?

Can people with sensitive skin use the Pacifica vegan collagen products?

What do Pacifica's vegan collagen products smell like?

Is Pacifica's vegan collagen synthetic?

What is vegan collagen?

How do I recycle the Pacifica Vegan Collagen Mascara tube and wand?

Is the Pacifica Vegan Collagen Mascara talc-free?

Vegan Collagen

Why is my Pacifica Vegan Ceramide product cloudy?

Does Pacifica offer any fragrance-free products?

How can I reduce puffiness around my eyes?

What is the best Pacifica eye cream for sensitive skin?

What is the best Pacifica moisturizer for sensitive skin?

What is the best Pacifica cleanser for sensitive skin?

Are Pacifica's ceramides vegan?

What makes the Pacifica Vegan Ceramide products so special?

What are ceramides and how do they help my skin?

For Sensitive Skin

Product Questions

Why can't I make changes to my Pacifica product subscription?

How do I manage my Pacifica product subscription(s)?

How do Pacifica product subscriptions work?

How do I subscribe to my favorite Pacifica products?

I subscribed to a Pacifica product, what happens next?

How do I modify my Pacifica product subscription?

How do I change the delivery frequency for my Pacifica product subscription?

Can I pause my Pacifica product subscription or skip my next order?

How do I change the order date for my next Pacifica subscription order?

How do I update the shipping or billing address for my Pacifica product subscription?

How do I pause or cancel my Pacifica product subscription?

Can I merge separate Pacifica product subscriptions and receive them at the same time?

What payment options are available for Pacifica product subscriptions?

When will I receive the next delivery for my Pacifica product subscription?

Can I have my Pacifica product(s) shipped immediately?

Subscriptions

Where can I find your new products?

General Product Information

How do I return a product ordered from your website?

What is Pacifica's return policy?

Returns & Exchanges

How do I track the order I placed on your website?

Why is your tracking saying "delivered" when I haven't received my order?

Do you ship Pacifica orders outside the United States?

How fast can I receive my order from the Pacifica website?

PR/Collaboration/Influencer requests

Business Information

What is Installments by Afterpay?

How do I use installments by Afterpay?

Where can I use installments by Afterpay?

Can I use Afterpay if I live outside the United States?

How does the Afterpay payment schedule work?

How do I get answers to my questions about Afterpay?

When will my items be delivered if I use Installments by Afterpay?

Is there a limit to how much I can spend on a single Afterpay transaction?

What Pacifica products are not eligible for purchase using Afterpay?

How do I return or exchange an item purchased using Afterpay?

Where can I learn more about Afterpay?

AfterPay

How do I qualify for free shipping from the Pacifica website?Updated 2 years ago